The company has faced lawsuits in the past, most recently for COVID-related deaths.Įyewitness News reached out to Brius Healthcare facilities for comment but haven't heard back. Nursing home workers also said that safe staffing saves lives. "They have been violating safety regulations, and one of the biggest things is they're causing dangerous understaffing," said Carmen Roberts, executive vice president of SEIU Local 2015. Therefore, they cannot ensure all residents receive the care they deserve.īrius Healthcare is the largest nursing home operator in the state of California. They claim there's a high turnover, which has led to serious understaffing.Īccording to workers, the company does not provide adequate working conditions and the wages are too low. LOS ANGELES (KABC) - Nursing home workers in Los Angeles on Wednesday joined a statewide protest against Brius Healthcare facilities. They say the company doesn't provide adequate working conditions and wages are too low. nursing home workers protested against Brius Healthcare, the largest nursing home operator in the state of California. Thank you again for your thoughtful evaluation of your experience.L.A. That is our standard that we strive for every day. We appreciate your recognition that some caregivers were productive. We need that feedback from our clients and please know that we have taken appropriate follow up action with regard to your comments. We apologize that your experience did not meet all of your expectations, including the behavior of some of the caregivers. Indeed we should have spent time orienting you to how our services work, and what you can expect from us. In reviewing your situation it seems that we did miss the mark here, because we did all of the initial paperwork and orientation with your son, who was making all of the decisions at the outset. Thank you for your recent review of our care services to you. Some caregivers of SYNERGY HomeCare would watch TV and not help me make my life easier. Some caregivers were on their cell phones. Some were really productive and others would lay on the couch. There was inconsistency in performance of the caregivers. Some caregivers thought I was supposed to feed them, and I wasn't sure what I should do. I didn't feel that there was orientation from SYNERGY HomeCare for the client and the caregiver. Given the behavior across multiple Synergy caregivers, I cannot fault them, as the root cause can be attributed to poor oversight, training, and business practices. I would have been totally fine had they used their phones occasionally during the day. As an example, both caregivers were on their cell phone over half of their time. ![]() Unfortunately, my overall experience with both was very similar. When the first caregiver did not work out, I gave Synergy a second chance with another caregiver. I worked with two different Synergy caregivers. My concern with Synergy comes down to their poor training, management, and oversight of their caregivers. I hired Synergy to help care for my elderly mother. Not only was my mother’s care compromised, but Synergy still billed me for every single minute without exception, despite being fully aware of this. Even after talking to Synergy several times, giving a second caregiver a chance, etc., this still continued. How even more serious, where an elderly person’s well-being is at stake. No matter what each person’s circumstances are, SYNERGY HomeCare steps in with effective, comforting, life-affirming care that moves people, and their loved ones, emotionally and physically forward. What would that say about the company you hired, their culture, and business practices. Welcome to SYNERGY HomeCare of Olympia: Up to 24-hour home care CARE THAT MOVES YOU Life moves in one direction forward. Think about how you would feel if you paid contractors out of your own pocket, to come into your house for 8 hours a day to renovate your home, and they spent over half their time relaxing on their cell phones. ![]() ![]() ![]() Michael_9 I hired Synergy to help care for my elderly mother.
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